Unleash the potential of reviews
Connect isendu to Google Reviews and Trustpilot to profile your customers and respond to reviews automatically.
Improve your online reputation
Boost your reviews
Send e-mail and WhatsApp messages to your customers after delivery of the parcel and turn every shipment into a positive review.
Track your reviews
Profile your customers based on reviews and make informed choices.
Automatic response
Thank satisfied customers and handle negative reviews automatically.
Integration in the blink of an eye
Choose your review portal, connect it to isendu in seconds and take advantage of the advanced features we provide.
Exclusively verified reviews on Trustpilot
Log in to isendu and use the only platform in Europe that allows you to receive verified Trustpilot reviews via WhatsApp.
Unprecedented responsiveness
Set up a customised WhatsApp message to be sent to be sent to your customers as soon as they leave you a review and differentiate according to their score. A unique feature that allows you to reward the most loyal customers and quickly recover the most dissatisfied ones.
More than advanced customer profiling
Thanks to our advanced customer database you can constantly monitor the sentiment of your customers and create super profiled lists.
5390
Total Reviews
with isendu
19%
Conversion
Rate
4.9
Average Rating on Google My Business
After just seven months of using isendu and its WhatsApp Marketing features, Rossi Ricambi was able to receive the highest number of reviews in its sector and increase its authority, customer experience and SEO ranking.
Find out how to streamline your daily workload with the isendu suite
Increase positive reviews
Send review links with WhatsApp only if the customer is really satisfied.
Turning problems into opportunities
Promptly handle any shipping issues with WhatsApp conversations to reduce returns and negative reviews.
Get verified reviews on Trustpilot
Get verified reviews with our exclusive integration with Trustpilot.
Maximum customisation of Email and WhatsApp
Personalise your e-mails and WhatsApps 100% easily.
Pre-built Email and WhatsApp templates
Save time and maximise the effectiveness of your communications with templates made by isendu.
Recover negative reviews
Our system is able to send a specific message based on the stars received in the review.
Optimize your order management so you have more time to dedicate to the growth of your online business
Is isendu the right solution for me?
isendu allows you to connect carriers and sales channels whom you have agreements with to automate order fulfillment, increasing both quality and speed. We will help you retain customers by sending notifications with a high open rate as a vehicle for customer support, educational content, up-selling and review requests that increase the visiblity and credibility of your site.
Can I change my plan?
With isendu, you can decide to change your plan at any time. Upgrade to acess more features or choose to integrate siimple add-ons to your plan. Our Account Executives are at your disposal for further information.
What happens if I exeed the limit of shipments or messages?
Don’t worry! Our only goal is to allow you to transform every single order and shipment into an opportunity for growth. So if you run out of shipments/messages, you will be contacted by a consultant who will help you choose the solution that best suits your needs.