An unrivalled after-sales experience
Send your customers shipment tracking via E-mail and WhatsApp and start collecting hundreds of positive reviews.
Ship. Notify. Build trust.
Offer a premium service to your customers
Distinguish yourself from your competitors. Use e-mail and WhatsApp to keep them updated on the status of your shipment.
Increase your brand value
Customise e-mail and WhatsApp to make your e-commerce post-purchase service unforgettable.
Boost your reviews
E-mail and WhatsApp your customers after parcel delivery and turn every shipment into a positive review.
E-mail and WhatsApp at your service.
Forget about impersonal notifications from your couriers. Update your customers with personalized email and WhatsApp messages. Experience unbelievable stats for the number of messages opened.
Much more than a Tracking Page
Provide your customers with a branded page to track shipping and turn it into the ideal place to suggest related products and new promotions.
Multiply reviews of your e-commerce
Send automatic emails and WhatsApp messages to your customers after parcel delivery and increase your reviews on Trustpilot, Google, and other major platforms.
5390
Total Reviews
with isendu
19%
Conversion
Rate
4.9
Average Rating on Google My Business
After just seven months of using isendu and its WhatsApp Marketing features, Rossi Ricambi was able to receive the highest number of reviews in its sector and increase its authority, customer experience and SEO ranking.
Find out how to streamline your daily workload with the isendu suite
Increase positive reviews
Send review links with WhatsApp only if the customer is truly satisfied.
Turn problems into opportunities
Quickly handle any shipping problems with WhatsApp conversations to reduce returns and negative reviews.
Fully personalized emails and WhatsApp messages
Customize your email and WhatsApp communications 100% with minimum effort.
Get verified reviews on Trustpilot and Google
Get verified reviews with our exclusive integration with Trustpilot and Google Reviews.
Automatically confirm Cash On Delivery payments
Automatically send a WhatsApp message to remind customers to prepare to receive the goods for delivery.
Automatically reply to reviews
Send an automatic message when a review is published to thank or to retrieve a negative one
Use isendu without shipping
You can use our post-sales emails and WhatsApp communications even if you don’t print labels with isendu.
Pre-built email and WhatsApp templates
Save time and maximize the effectiveness of your communication with isendu’s premade templates.
Optimize your order management so you have more time to dedicate to the growth of your online business
Is isendu the right solution for me?
isendu allows you to connect carriers and sales channels with whom you have agreements to automate order fulfillment, increasing both quality and speed. We will help you retain customers by sending notifications with a high open rate as a vehicle for customer support, educational content, up-selling and review requests that increase the visiblity and credibility of your site.
Can I change my plan?
With isendu, you can decide to change your plan at any time. Upgrade to acess more features or choose to integrate siimple add-ons to your plan. Our Account Executives are at your disposal for further information.
What happens if I exeed the limit of shipments or messages?
Don’t worry! Our only goal is to allow you to transform every single order and shipment into an opportunity for growth. So if you run out of shipments/messages, you will be contacted by a consultant who will help you choose the solution that best suits your needs.